Variable keywords :

Obstacles : 7

Advantages : 1

This is a data base about Corporate Social Responsibility, compiled by the LISER (CEPS/INSTEAD when the survey was conducted) business research unit with the support of the Luxembourg Institute for Social Mobility (IMS Luxembourg). The sample frame was drawn from the list kept by the Luxembourg National Statistics Institute, STATEC. The survey covers almost all sectors of activity, with the parent population comprising 3,296 businesses, from which a sample of 2,511 was compiled, by including all companies in the parent population employing more than 50 workers and carrying out a stratified random survey of companies with 10 to 49 employees. Data was collected by post between mid-September and mid-December 2008, and describes the situation of the various businesses in 2008. Both French and German versions of the questionnaire were sent to the companies taking part. An English version was also available on request. We received 1,144 valid questionnaires. Where information was missing (partial no response) the values were not included.

Variable keywords :

Difficulties : 14

Set up in 1999, the care allowance is the most recent branch of social security. Care is defined as an important, regular need for third party assistance with fulfilling essential needs. The care allowance is intended to cover the expenses incurred by enlisting third party assistance. Beneficiaries of the care allowance are divided into two groups, depending on their place of residence: at home, or in a care facility. The services received by beneficiaries living in care facilities are provided by the facility’s care staff, while care at home is provided by an informal caregiver (a family member or friend), and/or by care workers belonging to a network of carer providers. In its fifth year, the Care Division’s Assessment and Orientation Team wanted to take stock of its work for the first time, through a satisfaction survey of beneficiaries receiving care at home. The survey was carried out in 2006, delivered face-to-face in the beneficiaries’ homes, and completed by 83% of the sample (a representative sample of 1500 beneficiaries). The survey covered the different steps of the process of obtaining care-insurance (procedures, difficulties, and satisfaction, from requesting the application to receiving the “decision letter”). The survey also touched on the services provided, covering, for example, the quality of care, the quality of contact, and treatment by the network. With regard to the survey’s initial results, 84% of beneficiaries report being satisfied or very satisfied with the way the Team handled their case, the way their application was processed, as well as with its services. 84% of beneficiaries report being “satisfied” or “very satisfied”. Concerning these services delivered, satisfaction was slightly lower, but remains very high: 72% of beneficiaries report being “satisfied” or “very satisfied”.

Variable keywords :

Difficulties : 23

3000 women took part in a survey between December 1995 and January 1996. All of these 3000 women were private employees working in Luxembourg. The survey was part of a research programme launched and funded by the Chambre des Employés Privés, and carried out by LISER (formerly Ceps/Instead). The research collected a large quantity of data about female private employees, most of it brand new. The questionnaire used in the survey covered eight themes: 1. Members of the household 2. Basic education/training 3. Continued professional development 4. A description of their current professional circumstances 5. Employment history 6. Work/life balance 7. Constraints, solutions, and desires with regard to the balance between working and family life 8. Female cross-border worker characteristics The survey is within the context of recent growth in the female workforce in Luxembourg between 1987 and 1997, where 32,500 new women joined the workforce, and make up 48% of private employees. This growth is clearly visible in the statistics, but it was also apparent in the most recent trade union elections, with more women elected in the last election than ever before. Indeed, today eight women are members of the Chambre des Employés Privés’ plenary assembly. This helped raise awareness of the increasing importance of women in the workplace which lead to taking a closer look at the issue. It was then realised that before this survey there had been no research focusing specifically on working conditions for women in Luxembourg.